Emergency Medical Dispatcher (EMD)
The Emergency Medical Dispatcher Program is designed to prepare individuals for a career as an Emergency Dispatcher for agencies and public services such as 911, CHP, Ambulance, or Emergency Services. The program provides comprehensive education on all aspects of emergency medical communications systems.
Emergency call receiving
- Communicating with other agencies
- Communications Technology
- Telecommunication Liability & Responsibility
- Crisis Intervention
- Training for Pre-arrival Medical Instruction
- Sit-along with a Dispatch Communication Center!
- Field Trip to a Public Safety Communications Center!
- CPR
- Radio Systems Operation
Students will learn the basic fundamentals of dispatching and practice skills taking emergency calls, giving professional medical instruction, and hands on training in a "mock communications center".
Students will practice placement testing and learn valuable skills for a career in the 911 and Emergency Medical Service industry. This is an accelerated course of 108 hours (6 weeks in duration).
Scope of practice for the Emergency Medical Dispatcher:
* Receiving and processing calls for emergency medical assistance
* Determining the nature and severity of medical incidents
* Prioritizing the urgency of the response
* Dispatching appropriate emergency medical service (EMS) resources
* Giving post-dispatch and pre-arrival instructions to callers at the scene of an emergency
* Relaying pertinent information to responding personnel
* Coordinating with public safety and EMS providers as needed

Q. Are there jobs out there for graduating students?
A. YES. Comm Centers are facing a hiring crisis. Either too few applicants - or too few qualified applicants for the job openings. Heard, "They don't hire the right people!"
THAT MEANS YOU COULD BE THE ONLY APPROPRIATE CANDIDATE FOR THE JOB!!
Q. Does training @ CAJ help you get a job in a 911 Comm Center and how?
A. By completing the EMD course you are a readymade, trained, certified and evaluated persons willing and eager to start your new career! We'll get your profiles set up for different agencies in your chosen career direction and help you to pass the agency tests.
Q. Do all graduating students find success in the field?
A. The success rate of new hires without education or experience is limited. The CAJ program gives you confidence, not to mention skills and knowledge.

Pre-requisits:
- High School Diploma
- Fluent in English
- Basic Computer skills
- Required Orientation & Assessment (Passing grade:9)
- CPR for the Professional rescuer (Must have obtained this by end of class: either through school or other provider)
Orientation:
Every Wednesday 8:15 a.m.-11:00 a.m. in the Multi-Purpose Room.
Please bring your picture ID.
NO CHILDREN PLEASE.

QUESTIONS: Call SEVITA: (916) 531-8541 or email: SGIBBS@CAJ.EDU